• A 50% deposit is required for any booking taken for the value of £60 and over.
• We require a 24 hour cancellation notice for all treatments booked at the day spa and clinic otherwise a 50% cancellation fee will be payable.
• If late please be aware that we will provide what we can in the time remaining.
• We do not offer refunds on treatments and courses, however, your remaining balance can be exchanged for treatments within the day spa and clinic, unfortunately this excludes products.
• We do not offer refunds or exchange for products that have been opened/used. Any exchange or refund can only be issued within 7 days of purchase.
• We do not offer refunds on vouchers and they will expire 6 months from date of purchase.
